| Presented by Charles Betz
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Time: Registration/Refreshments - 8:30-9:00 a.m.
Presentation - 9:00-11:00 a.m.
Announcements - 11:00-11:30 a.m.
Enterprise information
technology is under increasing pressure to
demonstrate value, transparency, and
responsiveness. Project and security failures, escalating operational expenses
and unstable production systems have combined to result in significant public
criticism and executive disfavor. Disciplines such as Enterprise Architecture,
IT Governance, Portfolio Management, and Service Management are evolving in
response.
However, the IT capability in most large
organizations is still partitioned into high-walled functional silos,
characterized by frictions between strategists, developers, and operations
staff. Enterprise modeling and process improvement techniques have been used
throughout all aspects of business, but the weakest area of their application
has been enterprise IT itself.
Based on the presenter's forthcoming book,
enterprise modeling techniques
will be used to outline an enterprise architecture
for large-scale
information technology itself.
Topics include:
• A value chain approach to understanding IT
process and its requirements
• A conceptual information model for the IT domain
• Distributed system architectures and
integration patterns for enabling the IT value chain
Charles
Betz
Charles Betz is a Senior Enterprise Architect,
and chief architect for IT Service Management strategy for a US-based Fortune 50
enterprise.
He is author of the forthcoming Architecture and
Patterns for IT Service Management, Resource Planning, and Governance: Making
Shoes for the Cobbler's Children (Morgan Kaufman/Elsevier, 2006, ISBN
0123705932).
He has held architect positions for Best Buy,
Target, and Accenture, specializing in IT governance, ERP systems, enterprise
application integration, metadata, and configuration management. He holds a
summa B.A. in Political Science and a Master of Science in Software Engineering,
both from the University of Minnesota.
He is an active member of the professional
community, belonging to the IT Service Management Forum, IEEE, ACM, and Data
Management Association (DAMA). He presents frequently both locally and
nationally to professional associations and conferences.
He is the sole author of the popular
www.erp4it.com web log.
Charlie lives in Minneapolis, Minnesota with his
wife Sue and son Keane. |
